If something goes wrong
What should be done, if the vehicle has broken?
1. Come down and do not panic.
2. Try to find out a broken unit.
3.Then at any case you should write a letter to our specialists from a service and warranty department. In letter you should describe your problem, the unit which does not work and attach some photos of it. The e-mail of a service and warranty department: service@graz.ru We also need information about VIN number of a vehicle, a vehicle’s model, chassis’ model, an engine number (if there is one) and contacts of a person who is responsible for this vehicle.
And remember – there is no desperate situations!
1. Come down and do not panic.
2. Try to find out a broken unit.
3.Then at any case you should write a letter to our specialists from a service and warranty department. In letter you should describe your problem, the unit which does not work and attach some photos of it. The e-mail of a service and warranty department: service@graz.ru We also need information about VIN number of a vehicle, a vehicle’s model, chassis’ model, an engine number (if there is one) and contacts of a person who is responsible for this vehicle.
And remember – there is no desperate situations!